Why does Skype not want to take calls?

August 14, 2008 9:15 AM

Important Skype Issue! I primarily use Skype for voicemails, however I am getting lots of complaints that Skype's line is busy. Every time I open Skype the preferences are set to only allow calls from people in my contact list. I keep setting them to allow calls from anyone and they keep going back to only accepting calls from people in my contacts list.

Sometimes these settings reset while Skype is still open. I have not yet been able to determine a pattern. I know that every time I open Skype it's set to only take calls from people on my contact list, and I think that when I make calls it resets as well.

I have contacted Skype's technical support 10 days ago and they have not responded at all... I've Googled to no avail. This is extremely frustrating as I am a recent convert to Mac and I took Skype with me, but I never had these problems on my PC.

I do have Ecamm's Call Recorder for Skype installed, but I can't find any reason why it would be changing my settings.

Help! Please!

posted by arniec to technology (3 comments total)

Oh, and I'm running the most current version of Skype for Mac (per my "check for updates" button)
posted by arniec at 9:15 AM on August 14, 2008

I quit using Skype a long time ago because of this problem and their shitty support. I even waited 4 months for a refund when they charged me for the absolute wrong thing.

I guess what I'm saying is that, yes, I had this problem; no, it didn't get resolved; and Skype's lack of responses on any sort of email I sent. Sorry, I wish I had a good answer for you.
posted by damnjezebel at 5:04 PM on August 14, 2008

In my opinion, try out a SIP Unified Communications account, especially if you are interested in having more hosted business features with your IP services. Most SIP accounts deliver a full suite, including your Corporate Webmail, VoIP, Presence, IM, and some even support exchange class email features pushed to your iPhone. SIP accounts are really quite amazing! There is a great iPhone app called Fring and it will deliver VoIP over your wireless network. If you load a SIP account into Fring you can even find service with some hosted PBX services, for a cordless VoIP iphone and connection to your corporate IP-PBX. Fring also connects you to services like Skype, Google Talk, MSN Messenger. If only it frang over 3G, that would be really cool!
posted by Communications at 5:31 PM on October 22, 2008