September 4, 2007 10:22 PM Subscribe
Are there any tips for convincing a cell phone company to willingly break contract?
posted by edgeways to grab bag (10 answers total) 3 users marked this as a favorite
My cell phone company is being bought out by AT&T, I strongly do not want to pay AT&T for cell services, and have severe misgivings about paying a disconnect penalty (A few hundred bucks). But my company has so far refused to release me from the contract or consider releasing me just prior to the transfer. I look at it like I have a contract with Cellular One, not AT&T and should have the option of leaving rather than being forced to be a customer of a company I do not want to patronize. I am at the stage of persistent polite pest that customer service is trying to brush off to other people.