Why does my T-Mobile cell phone respond with "Access denied" when I send an SMS text message to short codes (such as 46645 for info from Google)?
Short codes were accessible before porting my number from T-Mobile to Cingular in February, and switching to a BlackBerry Pearl. Now no short codes work (but texting friends is fine). Google is the one I really miss - but I can't get *any* 5-digit SMS short codes to work.
Here’s the Google SMS troubleshooting guide
. Not much help, but says recently ported numbers may not work immediately. (I ported 4 months ago.) Also that it doesn’t work with T-Mobile prepaid. (I’m not prepaid.) Is there something that T-Mobile might need to activate or change to make it work? Anyone know what that is?
T-Mobile tech support stopped helping, saying short codes are "third party" and not their responsibility. Blech. But get this: both techs I spoke with tested SMS Google on their own phones, with no problems. So they say maybe it's cuz I ported in from Cingular, and told me to find someone else who ported their number from Cingular, and see if that person can access short codes. If yes, they'll work on the issue more, otherwise I'm SOL.
What would it take for T-Mobile to “free up” my phone to receive SMS short code responses? Anyone had similar trouble? Anyone in a similar situation (ported from Cingular to T-Mobile) able to access short codes?
Thanks in advance!