Canadian Passport Panic
March 7, 2007 4:50 PM Subscribe
We've just been told that my husband's passport will not be ready in time for our flight to Australia.
posted by Koko to travel & transportation (29 answers total) 1 user marked this as a favorite
My husband, mother-in-law and I are scheduled to fly to Sydney in two weeks (March 23). On January 29, my husband mailed his passport application to the processing center in Hull, Quebec. Unwise in hindsight, but at the time he mailed it, the estimated processing time was still 4 to 6 weeks. As soon as he mailed it, it changed to 6 to 8 weeks. Now it stands at 9 weeks. We went to the passport office in Winnipeg (where we live) today to see if we could find out the status of his application (since their phone lines are constantly busy), and the woman there said that they hadn't even started a file for him yet. She said our only option for getting it in time would be to start from scratch with a new application, and submit it at the Winnipeg office. In order to do this, my husband would need another copy of his birth certificate (from Ontario), and since their line is also busy, I have to assume they're flooded with applications as well. We're thinking that even if he gets another birth certificate by the end of next week (big if), that's still not enough time to get a passport.
I'm thinking I need to go back to the passport office, and demand that they call someone at the office in Hull, get them to find my husband's application and FedEx it to Winnipeg. Am I crazy/naïve to expect them to do this? As far as I'm concerned, we are not at fault, since we did mail it in within a reasonable amount of time. Passport Canada knew that they'd be flooded with applications due to the new border laws (all Canadians are required to have a passport to enter the US), and did nothing to prepare for the rush. We stand to lose a lot of money, as his ticket is non-refundable.
Any suggested plan of action? Are we fucked? Please tell me I don't have to make this trip alone with my mother-in-law ....