Email Error

March 6, 2004 5:55 AM

Any ideas as to why I get this: Generic Error "TLS not supported by server" when I try to send email?
posted by jaronson to Computers & Internet (4 answers total)

Because your mail server does not support TLS -- Transport Level Security. Most of them don't. Change the settings of your MUA ("mail client") not to use TLS.
posted by majick at 6:23 AM on March 6, 2004

Response by poster: Thanks, majick, that worked.

But now I seem to have a mystery...I haven't recently changed any of my email settings. This error message started just this morning. I use Opera's M2, so I should look through Opera's boards (duh).
posted by jaronson at 7:12 AM on March 6, 2004

maybe your mail server did support TLS, and now doesn't (if they've moved to different server software, for example).
posted by andrew cooke at 8:24 AM on March 6, 2004

TLS is for most intents and purposes the same as SSL (when it was a Netscape thing it was SSL; when it became a wider standard it was renamed TLS, but people still call it SSL). If you can use TLS/SSL, it's probably a good idea to do so, on the general principle that protecting your email password is a good idea.

My guess is that andrew cooke is right, something changed on the server. You could ask the server's administrator (tech support, whatever) about it.
posted by hattifattener at 6:37 PM on March 6, 2004