Help me pay way too much to have a TV fixed. Or not.
December 14, 2006 6:57 PM Subscribe
My friend flung a Wii remote into my new 40" LCD TV during a heated session of Wii Sports Bowling. No, really.
posted by tumult to technology (36 answers total) 1 user marked this as a favorite
The LCD panel now has giant cracks in it, and the entire left side is ruined. The brand is Samsung. Obviously, this isn't covered under warranty. I called 1-800-SAMSUNG to find out where I could take it to have the LCD panel replaced, but the representative told me that she wasn't allowed to give out the name or location of the repair center near me. I was told to look on samsungparts.com or their website for more info. Knowing I'd just gotten the shaft, I tried the websites anyway. samsungparts.com is useless (duh) and Samsung's main website, after I fill in the details to have it locate a service center near me, tells me to call 1-800-SAMSUNG.
So what do I do now? Call and yell at them? Or would it be easier/cheaper to just buy a new TV? It cost about $1900 after shipping. I imagine the LCD panel accounts for most of the price. The model is LN-S4095D, in case that matters.