Troubleshooting Quicktime Install error
November 21, 2006 7:19 AM Subscribe
Please help me COMPLETELY remove quicktime from my system (at least, that's what I think I need to do)
posted by quibx to Technology (5 answers total)
Ok, so my kids got 2 nanos from their grandmother last night. The PC they use was gifted from a friend, running XP home, and we have no XP disc.
Old version (6x) of quicktime works. I go to install the new itunes, which includes quicktime 7x, and it gets almost all the way through when it gives me this error:
Could not open key:HKEY_LOCAL_MACHINE\Software|classes\Quicktime.qt\Defaulticon. verify that you have sufficient access to that key or contact your support personnel.
I am running as admin on this machine. I find the appropropriate registry keys, and make sure I have permissions - i do.
So what is next? My gut tells me to just reformat and reinstall windows, and just be done with it, but where I don't have an XP disc....
So how can I make this wortk so my kids can use their ipods? itunes is a must, as they are not technically savvy.
My thought would be to go through the existing system and uniinstall everything quicktime, but the link in the add / remove programs doesn't work.