How do I get rid of this email virus?
August 14, 2006 6:39 AM Subscribe
I'm at my wit's end trying to remove this virus!
posted by fvox13 to computers & internet (12 answers total) 5 users marked this as a favorite
My boss brought in his computer (WinXP Pro SP2) for me to work on, complaining of popups and such. I ran scans with Norton, AVG, Avast!, AntiVir, Spybot, AdAware, and Stinger, but it's still infected with something. I even tried creating a new profile and copying over his documents... that didn't work either.
Within minutes of plugging in a network connection, it attempts to email hundreds, if not thousands, of emails. Most of these are being sent to hotmail accounts, and they seem to have a subject line of "fledge". I wouldn't even know these emails were being sent if he didn't have Symantec Email Proxy installed. I could uninstall it, and it would fix the popup issue, but the computer would still be infected with something.
I've tried to find a site where you can search viruses by symptom, but so far I haven't been able to find one. Does anyone have any suggestions for either removal or where I could research this further?