Help me help my parents unmuck their computers remotely
June 29, 2006 12:46 PM Subscribe
ParentTechFilter: Help me do remote tech support on my poor Luddite parents' computers.
posted by weirdoactor to Computers & Internet (17 answers total) 4 users marked this as a favorite
I live in Chicago, but my parents live in Houston. Like many people of a certain age, they are both terrified of their computers, and at the same time, manage to mess them up horribly. I've installed spyware and virus snoopers on both boxes, but every time I visit, I spend probably about five or six hours of the short time I have at home unraveling the mess they've made over the previous few months.
I've heard that PCAnywhere will allow me to basically remotely operate their computers from my box in Chicago. Is this true? If so, how do I do that? What do I need to set up on both sides? Are there other options? Please explain it to me like you would to a small child, as I am a neophyte when it comes to networking stuff. Thanks!