Short version: My doctor presented me with a signed list of charges for a diagnostic visit, and later I received a bill that was $142 higher than what was presented at the time. I have their photocopy of the complete bill form. How do I fight this?
Long version: I've had several phone conversations with the doctor's office and their billing office. All they've done is restate the bill at the inflated level. It's for a set of X-rays that they say was mistakenly omitted from the charge sheet they presented to me. This is false; the X-rays are documented on the charge sheet. The relevant portion, pictured here,
records that both knees were X-rayed, and the accompanying charge.
Weeks/months after the fact, after the insurance situation shook out leaving the bill entirely my responsibility (as I expected), the bill was mailed to my home, but now it was $142 higher than the ~$500 total indicated on the charge sheet, with no explanation other than "Pay up, or it rises by 1.5% per month."
In between diagnosis and billing, I got a second opinion from another doctor, at which I presented the X-rays the first doctor is charging me for. The second doctor's immediate reaction was visible frustration that the X-rays had been botched and were "useless" for diagnosing the condition in question. Doctor #2 ordered new X-rays, which led a diagnosis directly contradicting that of doctor #1.
And just adding to the fun is that doctor #1 used my case as an example with an intern, thereby teaching his poor technique to another doctor.
Given all this, I'm disinclined to passively accept more ill treatment in the form of bogus billing from this doctor. Justice would be getting no charge at all for the portion relating to the botched diagnosis, plus confirmation that he had admitted and documented the error with the intern. I'll settle for them sticking to the bill they signed and presented to me instead of pulling new charges out of thin air and expecting me to just suck it up. How do I fight this?