Friend fell prey to a CVS scam. Now what?

September 26, 2022 2:10 PM

Age old story, my friend clicked on and filled out a "CVS survey" before realizing it was a scam. What can she do to protect herself from the aftermath?

My friend was reading her email while in a pre-caffeine state and came across an email linking to a CVS survey. She filled out the survey and paid the shipping for her "prize" before realizing she had been scammed. (Link is to the Snopes site about the scam, not the scam site itself) She immediately closed the card and put in a request to reverse the charges, and she ran Malwarebytes on her (LG) phone (no issues, fortunately). Is there anything else she needs to do? (They didn't ask her for her birthdate or SSN, but they did ask about her age group).

posted by gtrwolf to Computers & Internet (2 answers total)

If the only personal info they gave was the CC info, and they cancelled the card, then there is probably no further cause for concern
posted by RustyBrooks at 3:51 PM on September 26, 2022 [5 favorites]

If they still have the email or whatever the link came from I would be happy to look into it. I'm not an expert per se but I have access to decent analysis tools and ~6 or 7 years of experience in the cyber security space. My email is in my profile. (PM me if they send the email since it's somewhat likely to end up in spam)
posted by RustyBrooks at 3:52 PM on September 26, 2022 [2 favorites]