Has my Yahoo account has been hacked?
April 22, 2018 3:31 PM Subscribe
I'm not very computer literate, so I'm hoping someone can help me. Although I can still access and use my e-mail without any problems, I can no longer check the comments section of their articles, nor post any comments.
When I click on the comments link, I get an error message stating "Sorry, we can't load comments right now. Try again." This happens regardless of the computer I'm using, and doesn't happen to others who use those computers, such as when I'm visiting my parents and using theirs. I've looked into the possibility of contacting Yahoo's, um, "Customer Service", but my experience has been that it's impossible to talk to an actual human being from that company, and nothing in their FAQ addresses this issue. Deleting my browsing history and restarting the computer hasn't helped. Is there anything I can do, or should I resign myself to no longer being able to use Yahoo the way I did before? Thank you.
When I click on the comments link, I get an error message stating "Sorry, we can't load comments right now. Try again." This happens regardless of the computer I'm using, and doesn't happen to others who use those computers, such as when I'm visiting my parents and using theirs. I've looked into the possibility of contacting Yahoo's, um, "Customer Service", but my experience has been that it's impossible to talk to an actual human being from that company, and nothing in their FAQ addresses this issue. Deleting my browsing history and restarting the computer hasn't helped. Is there anything I can do, or should I resign myself to no longer being able to use Yahoo the way I did before? Thank you.
Best answer: Does this happen on every browser?
posted by Countess Sandwich at 3:50 PM on April 22, 2018
posted by Countess Sandwich at 3:50 PM on April 22, 2018
Response by poster: @ lmfsilva: I don't believe that's the case. Ads always seem to load normally when I'm on Yahoo.
@ Countess Sandwich: I have an old (2009) MacBook Pro, and at one point installed the then-current version of Chrome. (It's since become outdated and I apparently can't change it because my computer's too old, but that's another story.) Anyway, I tried to go on Safari yesterday, and that seemed to be even worse, by which I mean things were slower to load and I couldn't even see the Comments link.
posted by DavidfromBA at 3:24 PM on April 23, 2018
@ Countess Sandwich: I have an old (2009) MacBook Pro, and at one point installed the then-current version of Chrome. (It's since become outdated and I apparently can't change it because my computer's too old, but that's another story.) Anyway, I tried to go on Safari yesterday, and that seemed to be even worse, by which I mean things were slower to load and I couldn't even see the Comments link.
posted by DavidfromBA at 3:24 PM on April 23, 2018
This thread is closed to new comments.
posted by lmfsilva at 3:37 PM on April 22, 2018