My sister needs help getting healthcare (ACA) in Maryland...

March 6, 2018 10:04 AM

My sister certainly qualifies based on income, but she says she's given up on their website. She says she's sent everything they asked for, and they keep telling her either they didn't get it, or she submitted her request the wrong way. Meanwhile, I think the deadline has passed? My problem is, I have never had to do this (private, employer paid healthcare for 30 years). I don't even know what to tell her. What should she do?
posted by brownrd to Health & Fitness (5 answers total)

There are also local navigators in every county in Maryland. Their job is to help people sign up for insurance. If you tell me what county she is in, I can probably connect you with the appropriate navigator.

I think the deadline has passed, but she may have a qualifying event that opens the program back up for her. She should definitely speak to a navigator.
posted by postel's law at 10:14 AM on March 6, 2018 [2 favorites]

Response by poster: Hi - she's in Baltimore City.
posted by brownrd at 10:17 AM on March 6, 2018

Nthing a Navigator; I had similar problems, and a Navigator was able to help me.
posted by spinifex23 at 10:31 AM on March 6, 2018

Start here. Note the Baltimore City address halfway down the page. http://www.healthcareaccessmaryland.org/enroll-in-health-insurance/
posted by postel's law at 10:33 AM on March 6, 2018 [1 favorite]

Healthcare Navigators are available through the state health department. Just give the m a call and ask for one.
posted by Archipelago at 12:37 PM on March 6, 2018