I need to buy some time installing office SP2
January 11, 2006 9:54 AM Subscribe
Office 2003 SP2 grief - it cannot install and i want it to quit trying to install for a few days.
posted by grafholic to Computers & Internet (4 answers total)
Here's the situation - my previous company got acquired by another company and IT touched my work laptop. They installed/modified various things, mainly for networking as well as creating a new profile in wondows.
Then Office 2003 SP2 came out a few days later - downloading it wasn't a problem but I'm unable to install it. It tries to, but fails. I suspect this is due to office being installed into my previous profile, then now some of my personal files stored under new profile. I'm unclear exactly what the IT/IS did, but I'm 95% certain installation failure is due to creation of new profile.
What's worse - windows update keeps trying to install Office SP2 every now and then, and during that time, my entire machine freaks out. I can't move my mouse, keyboard input is either disabled or enters something i didn't intend to input, switching between applications slows down, music streaming through iTunes gets skipped then audio gets corrupted. This happens every 5-10 minutes for duration of 30 seconds.
I shot an email to IT/IS but because they're trying to convert 5k+ employees laptops/desktops, they're quite swamped. I even had my manager tell IT/IS the importance of this issue, and they have only managed to change the priority from 5 to 3 (7-10 days wait to 3-5 days wait.) This is affecting my work and performance and I am having one of the busiest week right now - the performance of laptop is really affecting me.
I'm thinking uninstalling/reinstalling office would help, except the CD/installer is in the possession of IT/IS. Sigh. I don't have time to transfer files to my mac desktop machine. So I'm thinking my only option is to tell windows update/office update to quit trying to install for a few days - so far I have not found a way to do that and I wondered if anyone might.
This is driving me insane.