Why is Gmail refusing to quote the text of the email I'm replying to?

March 16, 2016 1:02 PM

Weird problem started showing up recently. I'm using Gmail on Android and it isn't including (quoting) the text of the email that I'm replying to. I've checked the box to do so, and the quoted text even shows when I'm composing the email, but then it isn't actually included when the email gets sent (only what I wrote is sent). What the heck?
posted by madmethods to Computers & Internet (8 answers total)

I find Gmail behaves differently on different tablets and in different apps. How are you logging in? Email app? Gmail app? Web browser? (If browser, which one?)
posted by Michele in California at 1:09 PM on March 16, 2016

What email provider is the recipient using? Or does this happen to all email domains?
posted by AugustWest at 1:20 PM on March 16, 2016

You're positive it's not doing the auto-trim content thing, where there's a little box with "..." you can click to see the rest of your email?
posted by Wretch729 at 1:21 PM on March 16, 2016

Response by poster: I'm sending (replying) from Gmail on a Nexus 5 phone (vanilla Android 6.0.1) to my work email and viewing the reply at work in Outlook. I've had the same setup for a while and didn't have this problem, so it seems like something changed. I was assuming it was an update on the phone. Haven't checked whether this happens when sending to some other domain.
posted by madmethods at 2:20 PM on March 16, 2016

Look for an update for the app, and restart the phone. Those would be the first two things I'd check whenever weird stuff starts to happen on my Android.
posted by limeonaire at 6:25 PM on March 16, 2016

Outlook tends to hide quoted text in conversations, if it is at the end of the mail.
Are you mixing quoted and reply text? Can you see the raw source of the mail somehow?
posted by froghopper at 11:22 PM on March 16, 2016

Nexus 5 and same issue recently, madmethods.
posted by Gratishades at 6:10 AM on March 17, 2016

I only noticed this in last few days, seemed to start after latest update around a week ago (though it could have started earlier and I didn't notice).
posted by Gratishades at 6:13 AM on March 17, 2016