Shockwave Flash causing instability?
July 16, 2014 1:51 PM Subscribe
Twice in the past two days, my computer has choked while playing youtube videos
posted by Scattercat to Computers & Internet (14 answers total) 1 user marked this as a favorite
(both ones with interstitial/initial advertisements in them, but one fullscreen and one not). The audio starts stuttering and the video goes blank, after which a popup announcing the Shockwave Flash has crashed appears. Unfortunately, when I click that away, the computer is frozen afterward and I can't close anything. A few seconds after that, I get a blue screen of death announcing that something horrid has happened, after which I have to do a hard reboot. Computer seems normal afterward, but obv. this sort of symptom is very upsetting.
The BSOD says that a "recently installed" bit of software might be causing trouble. I had a dickens of a time updating Shockwave Flash on or around July 11 or 12, and I was wondering if that might be the source of the problem. Is it? How do I fix it?
Computer is an HP Pavilion m6 Notebook running Windows 7 Home.