Received a panic-inducing document marked "SECOND NOTICE" concerning my student loans today. It states it's from a "consumer advocacy group," but makes some ridiculous claims and includes no organization name or contact information except for a phone number. Should I bother to report it? And, if so, to what entity?
It's a single sheet of paper that was folded, with perforated tear-away seals on either end, resembling other documents I've received from the agency that services my loans. The closed document reads "Federal Student Loan Notice" and "SECOND NOTICE" in the return address area. (I don't want to post a photo, as it contains identifying information about me and my student loan debt. Suffice it to say that it looked similar enough to other loan documents I've received in font, layout, etc. that it made me second-guess myself, even though I know
that I'm up to date on my loan payments.)
The inside of the document refers to my current loan balance and to changes to federal law that affect loan forgiveness. It states that I "must call the Student Loan Assistance Program within 30 days of receiving this notice to receive federal benefits," and that "interest rates will double in 2014," among other things.
I realize that this is not legit. However, this strikes me as a really shitty, predatory thing to do. I've looked at what the Department of Education
and the FTC
have to say about reporting student aid fraud, but this isn't actually fraud, unless I were to send them some kind of payment and then not receive the "federal benefits" they've promised. Still, though - is there some government entity or other consumer advocacy group that keeps track of these kinds of things? Is it worth sending this information to the FTC or Department of Education anyway?