How can I help my coworkers user Gmail/calendar/etc
May 19, 2014 10:54 AM Subscribe
My company recently decided to move everyone from Outlook to Google Apps. Now a lot of people who are used to Outlook (and MS Office) in all things are being hit with a new environment. It's going okay, but I've volunteered to give a short presentation on how to make the most of the new tools, since I have a lot of experience using them for my personal stuff. Can folks suggest good online resources either for me to mine for tips, or to hand out to users for their own reference later?
posted by Karmakaze to Computers & Internet (7 answers total) 7 users marked this as a favorite
I've been mining stuff like lifehacker and google's own help files, but there are bound to be other resources out there.
I plan to go over how to use labels and filters, clever search tips, using multiple calendars, and collaborating with docs. I have to stick to the highlights, since I'm probably looking at half and hour talk time and half an hour Q&A, and as this will be informal, there are likely to be distractions, latecomers, etc.
If you've done a transition like this before, what were the pain points and what do you wish you'd been able to communicate to the user base? From a business (rather than personal) standpoint, what plug-ins/settings/tips are really key? Is there stuff that might seem too obvious to mention to me that I should include anyway, for less technical users?