April 25, 2014 9:25 AM Subscribe
Am I supposed to tip the housekeeper every time?
posted by mamaquita to Work & Money (30 answers total) 2 users marked this as a favorite
I use a small local housecleaning service and have been using them since 2006. I get the same cleaner every time and overall, I’ve been happy with them. I’m of the belief that no one is going to clean your home to perfection but I’m willing to outsource this task and lower my expectations somewhat.
I moved at the end of last year and was assigned a new cleaner. On Monday, the cleaner asked me if I knew anyone who needed their house cleaned. I told her I did not and she told me that she wasn’t being paid enough and that she wasn’t getting tips. That she worked all day the prior Saturday and only one client tipped her. Needless to say, this made me a little uncomfortable because I don’t tip every cleaning either. I tip at Christmas and usually give 2x the biweekly rate.
Was she trying to suggest that I should be tipping her every cleaning? My husband says yes and that I should tip her every cleaning. He suggested that I have a conversation with her that I’ll start tipping her and stop overlooking the little things that are being missed. He also suggested that the Christmas tip should be lowered as a result.
I want to call her employer and request a new cleaner. I think that her suggesting a tip was inappropriate and that if she has a problem with her wages, then that’s a conversation she should have with her employer and not with the clients. I don’t want to have the conversation with her that my husband suggests. If she worked directly for me, then sure. But since I’m paying a service, I think they should handle this.
A third option is to leave it alone and just do what I’ve been doing. If she’s unhappy with her pay, then I suspect she’ll quit and I’ll get a new cleaner anyways.
What’s the appropriate course of action here?