Better Internet for my company?
April 4, 2014 6:56 PM Subscribe
The company I work for is located in the midtown area (30th St./Park Ave) of Manhattan, New York City. We (and the rest of the building) are using Time-Warner Cable, and it's slow and unreliable. We're an Internet startup, so when the Internet is down, everybody leaves to go work from home. What options do we have, aside from moving our office?
posted by gentle to Computers & Internet (16 answers total) 1 user marked this as a favorite
We have explored several alternatives:
DSL. We had Speakeasy DSL for a while, and it was worse than Time-Warner. Eventually a guy came by and told us off the record that they would never fix it, because the physical copper lines themselves were bad, and they were moving away from copper. Go figure. Apparently we can't get any kind of DSL in the building, not even crappy ADSL.
LTE/4G. Verizon and AT&T both offer a "mobile hotspot" device that connects to their network and allows several devices to share the bandwidth. Unfortunately, it's unreliable — after getting a test device a few weeks ago, we have experienced several embarrassing video meeting disruptions. It's pricey for the amount of data you get; incredibly, there is no unlimited data plan. Sprint has unlimited plans, apparently, but everyone says their network is terrible.
Microwave radio. A company called Rainbow can provide this. However, it's about $1,300/month, which for a small company like ours is very expensive. Also, it's completely unknown to us whether it would be fast and reliable; all I know is that microwave bandwidth and latency is very sensitive to distance.
Ethernet. We looked into this, and apparently it was as (or more) expensive than microwave.