...is she dead?
March 24, 2014 12:24 PM Subscribe
How to handle insurance when your doctor/therapist goes AWOL?
posted by dekathelon to Health & Fitness (8 answers total)
I'd been seeing a therapist for several months last year. It wasn't not not going anywhere (but nothing has ever gone anywhere), but it was OK enough that I didn't feel like going through the hassle of seeing 15 different people in an attempt to find someone who I didn't have to explain the basic principles of my job and my situation to and didn't seem like they'd have bullied me if we went to high school together and actually took my insurance, you know the drill. There was one major problem, which was insurance: there was apparently an issue with my current plan (insurance company said they covered the sessions, she said they had turned it down, god I hate insurance companies they always do this shit.) I went on Obamacare/Medicaid at the beginning of 2014 and didn't know whether she took it, so after the holidays I called her to see if she took it and to get a referral if not.
Or so I thought. It took several calls and messages over the course of several weeks to get in touch with her, which was in mid-January while I was moving, and she apologized and said she'd been sick and to get back in touch to talk scheduling / insurance stuff when my move was over. It's now the end of March, and I've done that, rather tried to do that, by which I mean I've been calling about once a week leaving messages trying to get in touch, and I sent an email, and I haven't heard anything. It is like leaving messages into the void. It is like she's dead or something. And I still may or may not be on the hook for several months' worth of bills.
What is the appropriate etiquette/boundaries in this situation? On the one hand I don't want to come off like some kind of creepy stalker, and if this were literally any other context I probably would. On the other hand, this is several months' worth of medical bills that are up in the air, and if I know anything about medical bills it's that they don't just disappear. Maybe this is some sort of analogue to when you get ghosted on while dating, a "polite" way of saying "fuck you, I don't want to deal with your shit anymore," but generally when therapists have told me that they've actually told me that, in person, and more to the point, you also don't have several months' worth of Schroedinger's medical bills while dating.
(If anyone asks I didn't get any signs -- ever, none, at no point -- that she was flaky or disreputable. She's licensed, she's listed in all the websites/databases she should be, she's been in practice a long time, the office wasn't sketchy in the slightest. Nor did it seem like she had, as morbid as this sounds, serious health problems. All of this is completely out of character.)
(Also, given the situation, if anyone has any recommendations they would be helpful, preferably people with experience in career counseling.)