Help me help somebody else learn Office 2013.
March 3, 2014 7:05 AM Subscribe
My church is upgrading its computers and the old copies of Office are long since vanished, evidently. (If they ever existed; I kind of suspect the last person who did IT stuff may have pirated it.) So, we're buying new versions. But our office manager is... well, she's not at all computer literate. She's kind of continuing to be employed more on a charity basis than because she's actually very capable. But I need to get her able to actually use the basic features of Word, Excel, and Publisher on the new versions, in the simplest way possible that does not involve my personally sitting with her for days at a time. Help?
posted by Sequence to Computers & Internet (17 answers total) 7 users marked this as a favorite
The level of competency we're talking about here is that she understands what a mouse does and how to click on things and stuff, and she knows how to do some very specific tasks in these three programs on the old version, but at least once a month I end up having to actually go in to meet with her because she's having a very basic problem with, say, her webmail because the icon is in a slightly different place on the Yahoo home page, or something. (Actual example.)
The current version she's been using is 2003. She needs to be able to open files, perform basic editing/formatting, do mail merges in Word, and--honestly, I'm not sure how exactly she uses Publisher, except that there's a newsletter and it was put on the list of things that we needed to replace. This is part of my challenge, at the moment.
She's in her late 60s or early 70s, does not own a computer at home, and will not necessarily contact me of her own volition when she's having problems. I really would like a way to handle this that is as hands-off as possible because I think she's embarrassed that she doesn't know things, and that makes her avoid telling me. I'd rather have some way that she could find help herself, in as simple and straightforward a way as possible, but I have no idea what that is.
Overall budget probably maxes out at a couple hundred dollars, but cheaper is preferable, I'm not entirely sure I'm going to get reimbursed for it.