Red circles are destroying my iPad listening pleasure
February 23, 2014 5:31 AM Subscribe
I am unable to play over 50% of my 5000 songs on iTunes due to the red circle problem described here
. Apple doesn't have a solution (called apple care several times) but perhaps the hive mind does. Please help.
posted by Xurando to Computers & Internet (10 answers total) 6 users marked this as a favorite
For years my iTunes has worked flawlessly until I downloaded ios7 onto my iPad. Since then I am unable to play the majority of my music due to the red circle which appears when I click on a song and keeps me from playing it. I've called apple care and their default solution is back up, delete, restore, which I've done twice, and the circles eventually come back. As you can see from the last page in the link, many others have the same problem and are extremely frustrated at the lack of help from apple. Any suggestions?