Why is my newly build computers internet not working?
January 30, 2014 7:22 PM Subscribe
So, I just finished building a new computer and have installed windows, all the driver CDs, etc. Then I went to connect it to the internet so I could install some anti-virus software, download the rest of the drivers, etc and no dice. I feel bad having to ask for help, since I'm a computer geek, but well, it is ethernet straight into a modem; normally I just plug it in and it works.
posted by Canageek to Computers & Internet (12 answers total) 1 user marked this as a favorite
Of course I've googled, but the vast majority of places tell me to make sure the drivers are installed (Yep, shows up in device manager. Deleted the device and searched for it, and it came back. Still no dice.
There is no router, just the modem, so I am swapping the cable back and forth between my laptop and the PC, so I know the modem is working correctly and the cable is good. When I plug in the cable the computer searches for ages and ages, finds the network but claims it isn't connected to the internet. I can ping 127.0.0.1, but not the default gateway, though I see that isn't uncommon if you are plugged straight into the router.
My only idea is that I screwed up a setting in the BIOS, as I know I changed some network settings there to turn off things I don't use (Wake on LAN), though I've no idea what would cause this.
I'll take either suggestions, or a link to a good troubleshooting guide. Really anything. My next step is (Once the second HD is done formatting, which could be a good lone while, as it has taken something like an hour to get to 49%) to reboot and go over the BIOS settings, make sure I didn't miss anything stupid there. Other then that, help?
Oh, I have a Realtek PCIe GBE Family Controller, and I got the drivers off my motherboard CD. I've tried restarting the computer, it is set to get the IP and DNS automatically.
Man, I feel like I should just give up on my geek card with all the mistakes and problems I've had building this thing.