Please help us watch TV on our TV
January 30, 2014 6:48 PM Subscribe
We have a TV but no cable subscription (we mostly watch content through Netflix or purchase on Xbox). We used to be able to watch the normal network channels with no problem -- Fox, NBC, CBS, ABC, and several PBS stations, along with some other stuff. We had both regular and HD channels. Now they're all gone and the only channels we can access are some jazz scheduling thing out of San Mateo, a bunch of radio channels, and NHK World (learning a lot about Japan!). I really miss PBS and wouldn't mind watching the Super Bowl. Please help.
posted by imalaowai to Technology (15 answers total) 4 users marked this as a favorite
It's an HD Dynex TV. When it picked up all the network channels, we had found them by going into our TV's menu and doing a channel scan. We went several months without turning on the TV channels, and when I did, there were no channels at all. I went in and did the scan again, but it just finds NHK (channel 17.8589) and that jazz channel (channel 17.8586), along with around 30 local radio stations in the 95.xx's.
On the TV's menu you can select Tuner Mode, with options Cable or Antenna. I find the channels I mentioned above through a channel scan under the cable option. When I do a channel scan with the Antenna option selected I find no channels. Is this potentially the problem? We haven't purchased a separate antenna, but since the channels used to come through I assumed that the TV has an antenna built in. Unfortunately I don't remember if the channels worked under the Analog or Cable option when we were able to watch before.
Is it possible the channels did come through on an antenna and the antenna simply broke? Is it possible something simply got unplugged? (I really know nothing about this stuff -- please don't hesitate to suggest something that may sound obvious).
We are in the Bay Area (specifically Marin County) and our internet is provided through Comcast. I assume I can't call them for help since we don't purchase cable through them. Also, I don't really love the idea of trying to get help from them, because they're Comcast.
Any help you guys could offer would be greatly appreciated! Let me know if you need more info or need me to clarify anything.