What is normal when shipping furniture by freight?
December 10, 2013 9:15 AM Subscribe
I think this situation is crazy, but maybe it's par for the course.
posted by pocketfullofrye to Shopping (7 answers total)
So, I bought a table and 4 chairs through eBay and chose to have them shipped to me by freight (truck, private company). It took the freight company more than a month to pick them up from Boston, and they're telling me now it will be another 4-6 weeks before they are delivered to me in California, meaning that by the time they are delivered it will have been 2-3 months from the time I paid them (the shipping company, not just the seller). I paid the freight company more than $500. This seems outrageous to me, and I'm ready to make a fuss, but I've never shipped anything by freight before, so for all I know it's totally customary, and being outraged about it is like being outraged about a 2-hour wait at the DMV.
TL; DR: What is standard and customary when shipping by freight? Should I have known to get a time quote as well as a price quote in advance?