Recourse with bad eyeglasses prescription
December 3, 2013 1:30 PM Subscribe
My optometrist wrote me an unwearable prescription. What recourse do I have?
posted by enn to Health & Fitness (12 answers total) 1 user marked this as a favorite
I had new glasses made to a new prescription by an independent local optician (not affiliated with with the prescribing optometrist). The glasses are not working for me; althought the "crispness" is high, I have a lot of difficulty focusing and with depth perception, and they are causing severe eyestrain and mild headaches. I understand that it can take some time to get used to a new prescription (I have been wearing glasses since I was in grade school) but this is unlike anything I've experienced in the past and it has not gotten better after a week.
I have gone back to both the optometrist and the optician. Naturally, each is convinced it is the other's fault.
The optometrist stands by his prescription after additional testing with the phoropter. He thinks that the optician got the vertical optical center of the lenses wrong. However, I have confirmed that the optical center is in the very same place as it was on the two previous pairs of lenses that this optician has made for me (all three sets of lenses went into identical frames), which were fine.
The optician thinks that the problem is that the new prescription has a +0.75 spherical correction on the right eye and a plano (0.00 correction) on the left eye, where my old prescription had a +0.75 spherical correction for both eyes. He thinks that the imbalance is causing my issues. He held lenses in front of my existing left lens to simulate +0.75 for both eyes, as well as holding a lens in front of my right lens to simulate plano for both eyes, and in both cases the eyestrain and discomfort went away completely. For this reason I am inclined to think that he is correct and that the prescription is not going to work for me.
I would like to either go to a different optometrist or simply have lenses made up with my old prescription. When neither the optician nor the optometrist will accept responsibility for the problem, do I have any recourse to recoup the money I spent on the original, faulty prescription ($65), and the useless-to-me lenses made to that prescription ($200)?