Pen cursor jumping in Intuos5
February 2, 2013 10:41 AM Subscribe
Wondering if anyone else who uses the Wacom Intuos5 drawing tablet knows how to deal with this problem. My Intuos3, which I loved, had a big dead space in the middle of the drawing pad because I used a cleaner on it that messed it up. Two new versions had been released since I bought it, so I figured it was time to get the latest and greatest.
posted by cartoonella to media & arts (4 answers total)
The guy at Best Buy said, if you're already using the Intuos4, I don't recommend getting the 5. He was implying the 4 was better (and I've since seen on web forums that the 5 is buggy). Anyway, I never had the 4, and didn't feel like scoring eBay or whatever for the older model. Plus, I wanted something shiny and brand new. So I bought the 5.
So - downloaded the driver with the software I received, and tried to use the tablet and pen. My pen cursor was constantly jumping to the upper left part of my screen in Photoshop. I scoured the webs for advice, and read on a number of support forums that I should uninstall the driver that came with the hardware, and go to the Wacom web site (which is sucky btw) for the latest and greatest driver - the newest one is from November 2012.
Did that, and still the same problem - my pen cursor jumping madly to the upper left part of the screen whenever I lift it from the pad, and also at other points (but I can't figure out what the rule is).
I'm right-handed, and I've oriented this thing accordingly. I mean I know I'm not drawing upside down.
Seems like I could fix this by changing the drawing area settings, but I'm not sure how to do that. I found some solutions online that referenced the pen height having been changed since the last version, but they don't make sense to me and don't seem to be related to my problem.
My mouse cursor still works great, just gripping precisely everything I point it at. That's what I need my pen to do (in addition to producing a nice smooth drawn line). If I could switch this, I would - I don't need the precision with my mouse so much. I used to use the pen for drawing and getting around on the web, with my older tablet.
I haven't used the touch functionality on this pad and I'm not really concerned with it. I just want to be able to draw digitally again, without going mad. Any advice appreciated - and if there's a better digital drawing tablet out there, please point me to it.