2010 Ford Fusion Brake Question
January 23, 2013 8:58 AM Subscribe
The rear brakes on my 2010 Ford Fusion, which is still under warranty, have worn out in what seems to me like a premature and unusual way. I have included the details inside and would like your opinion on whether this is an issue I should press with the dealership and/or Ford, or whether I should just fix the brakes and move on.
posted by Juffo-Wup to Travel & Transportation (12 answers total)
I drive a 2010 Ford Fusion which currently has 34,000 miles on it. I am the car's only owner and I would characterize my driving style as fairly average, perhaps slightly on the gentle side with regards to acceleration and braking. About half of the miles are city driving, and the other half highway/freeway.
Last week, I noticed a grinding noise coming from the left rear side of the car when braking, and an intermittent "scrape scrape scrape scrape" type noise coming from the same area after taking my foot off the brake pedal. Without removing the wheel, I inspected the visible side of the left rear brake disc and noticed that some grooves were starting to be ground into it.
Thinking this was a bit premature, I took the car to the dealer, which told me that both of the rear brakes are down to "metal on metal" and that I need new pads and rotors, as the rotors were "too thin to machine and stay in spec". When asked, they said that this is normal and wanted about $300 to do the work. I declined to have the work done, thinking that I would either do it myself or find a less expensive mechanic to do it for me.
My specific questions are these:
1. Is it normal for brakes on a 2010-vintage sedan to wear out after 34,000 miles?
2. Is it normal for the rear brakes on a car to wear out before the front brakes?
3. Is it normal for brake pads to wear out without giving any warning? I was under the impression that they were supposed to make a squeaking/squealing sound prior to being fully worn down, but did not hear any such noise. I do not play my stereo loudly, and would expect to have heard such a noise if present.
4. Is it normal for rotors to wear out at the same time as the first set of pads that have been used with them?
5. Is it normal to hear a "scrape scrape scrape" sound under these circumstances after taking your foot off the brake pedal? I thought this might indicate a sticking caliper or pin but the dealership said that nothing was sticking.
6. My last oil change and inspection (including brakes) at the dealership was on 28 Aug 2012, at which time the car had 30,294 miles on it. The inspection report indicated that the brakes were at "green" status, not needing or nearing replacement. [The other statuses are yellow meaning "does not need replacement now, but may need it soon," and red meaning "needs replacement".] Is it reasonable that the brakes would have gone from this "green" state to "metal on metal" in the span of 5 months and 3,706 miles?
7a. The car has a 36,000 mile "bumper to bumper" warranty, but the warranty also states:
"Brake pad/lining replacements will be provided during the first 12 months or 18,000 miles in service, whichever occurs first"
So, clearly, my situation is not covered under the warranty per se. But, if the above are abnormal, do you think it would be reasonable for me to complain to the dealer or to Ford and ask for the repairs to be done at no or a reduced cost? If so, what specifically do you think it would be reasonable to ask for? I don't want to be "that guy," but I am disappointed with the situation.
7b. If, on the other hand, this situation is normal, are there pads and rotors that I can buy that will last longer than 34,000 miles? I plan to drive this car for a long time and would prefer to pay more for parts that will last longer than that if possible. Any advice on this will be appreciated, but specific manufacturer/model suggestions would be the best!
Thanks for reading this, and I look forward to hearing everyone's input.