Do they not teach looking and listening in med school?
December 13, 2012 11:27 AM Subscribe
Is it worth my time/energy to complain to my hospital about negative interactions with a Dr. 18 months ago? I had complained several times previously to the Dr's office with no response, but new information has come to light that makes me even more irritated, since I found a document they gave me that misstates my height by 10 inches (4'11" instead of 5'9"), putting my BMI at 32, which explains why she lectured me on being fat.
posted by MonsieurBon to Health & Fitness (20 answers total) 1 user marked this as a favorite
There are two issues:
1) I went in because I wanted my psych prescriptions transferred to her because she said they could handle them and I was told it would be cheaper than my psychiatrist. When there, she lectured me on how she was going to get me off of any psych meds and was decreasing all doses and each time I came in I could expect a lecture. I also had to sign a document saying I would submit to random drug screening due to the meds she was prescribing.
After we talked about other stuff (see below) she gave me a cup to pee in. I should have realized it was a drug test, but she didn't tell me that it was. So when I got called later with "hey, you're not on drugs!" my response was "what do you mean?"
I felt duped. I was told I could transfer my prescription to her, not that I would be subject to puritanical lectures and random drug screenings.
Bottom line: I feel like I did not consent to a drug screen. Of course, I signed something saying they could do it at any time.
2) She told me that rock climbing 3-4 times/week for 60-90 minutes (30-45 of which are actually climbing) was insufficient exercise and that I needed to exercise more. She also said I wasn't eating properly and gave me a handout on "Eat more veggies, no bagels." She expressed concern that I read or watch movies in bed. She said she was concerned about my weight. This seemed crazy and freaked me out. She also gave me paperwork for an immediate cholesterol test. (I did not do that, and got tested for work this year and am very healthy.)
It freaked me out because I am (and was at that time) 5' 9'+ and 160lbs, fairly muscular with a 30 inch waist. So I started bike riding a lot (100-120 miles, with hills, per week for months) and dropped to 150lbs, but then my body was telling me I needed more food and less exercise and I've been fairly stable at 160-165 since.
Today I was cleaning up some documents in my kitchen and found the paperwork she gave me.
It has my height as 59.75 inches. I am not 4' 11 3/4". It has my weight correct, but then the computed BMI is 32, which is in obese territory. They clearly either wrote 5' 9 3/4" as 59.75 or mistyped 69.75 inches as 59.75.
Could she not see me standing there in front of her, not obese?
Bottom line: failure to document my height correctly led to errors in my medical file and failure of the Doctor to use her eyeballs led to her giving me very bad advice.
About issue number 1, I was horrified at how I had been treated and immediately switched back to my psychiatrist. Also the GP was charging me about 3-4x what my psychiatrist did. I called the office several times over several months, expressing my concern about how I was treated. The person at the office front desk always sounded very understanding and would tell me that someone would call em back. No one ever did.
About issue number 2, I am really not even sure how to proceed. I want to correct their data on me, but I also want to demonstrate to anyone there that they gave me a lot of advice based on that incorrect data, so I don't want them to correct it first.
The main question is: should I bother with ANY of this and how would I do something about it, or should I just find a new Doctor? This Dr. (and her colleagues, one of whom has also behaved equally poorly in the past) is part of a large hospital chain. I am able to afford a private clinic if necessary, although I don't really have any chronic issues that require ongoing care, and have started using ZoomCare (retail, urgent-care style, PA care that is inexpensive, convenient, and way more friendly) for things like sinus infections or minor injuries.
I guess the question to me is "what do I want out of this?" Part of that is "a new doctor." The other part is "an apology or recognition or ?"
I recognize that occasionally I get irritated by things that are annoying but maybe in the end inconsequential, so I am happy to let this one go if necessary.