Screening question for IT-drudges
November 21, 2012 7:11 AM Subscribe
Screening questions (and answers!) for low-level office IT admin staff.
posted by Iteki to computers & internet (20 answers total) 5 users marked this as a favorite
I am helping to place some people with varied low-level IT backgrounds in employment. The employer wants someone that can take care of the usual day-to-day problems in an office environment, like reinstalling the printer, why can't I get out on the net, some active-directory stuff (more on a buzzword level than actual deep administration I think) and so on.
I will be asking my preferred "are you actually a nerd" questions regarding describing their home setups, and their ideal fresh install of a new computer etc, but I would like a few questions where I can gague actual proficiancy. It's a given that I don't actually know whether the question has been extremely well answered or not, but pre meeting the client I just want to screen out the people who give me deer-in-the-headlight eyes when I say "router".
Valid attempts at answering the question, or reasoning out their process of troubleshooting will count strongly.
As well as a rough scetch of valid answers please specifiy if they relate to Windows or *nix environments (not much call for mac answers here, thanks tho).
I saw this question and quite liked it although I probably couldn't answer it myself in an interview, I could probably get it working in the end.
A Windows 7 computer cannot load any Web pages. You've verified that it's configured for DHCP and is plugged into a switch (that other machines are using successfully). The NIC and switch both show an active link LED. Concisely describe the troubleshooting process you would use.