Airline shifting departure time unilaterally
November 1, 2012 2:11 PM Subscribe
Is there any recourse when an airline moves your flight earlier and earlier, eventually adding a new flight at the original time that costs much more?
posted by Mapes to travel & transportation (7 answers total) 3 users marked this as a favorite
My wife and I are flying Delta to Tokyo: originally a 9am flight to Detroit followed by a 12:30pm flight to Narita. Delta has twice shifted our first flight earlier, once to 8am and again to 5:40am. Now I see that the flight at 9am has reappeared with a slightly different flight number. When I try to change to this flight via their website, the additional cost is >$3K.
Is this common? Would I get anywhere by calling them? Any recommendations on what angle to take, other than "Waaaahh, this seems unfair!" I'd just like to avoid getting up at 2am only to sit for a subsequent 4-hour layover. Thanks!