Is there a way to not barf when dealing with CITIBANK
September 18, 2012 10:44 AM Subscribe
A week ago I got mail stating that Citi had sold half of my student loans to Discover. I went to make my loan payments the other day to find that my minimum amount had more than doubled.
posted by misformiche to work & money (6 answers total) 4 users marked this as a favorite
I went to make my loan payments the other day to find that my minimum amount had more than doubled to an amount that I can not possibly afford at this moment. I dont even know how I am going to pay other bills.
I tried calling, its impossible to get to a person.
So I sent them a message. They claim that they no longer offer the "graduated" repayment plan and that I am now in a "Level" payment plan. Can they just change this without my authorization?
How do I get them to work with me?