My aunt and uncle own a small Chinese take out restaurant(Total empolyee: 2, my uncle and aunt). They had mostly used the phones for taking carry-out orders.
They are currently paying $160 a month for two phone lines. No long distance, no extra features, essentially bare-bone service for $160.
I just think that $160 a month for two lines is outrageous.
Their local phone service provider is CenturyLink and as far I know, CenturyLink is the only local telephone service provider.
The business requirements of the phone service is fairly simple. Take the call from the customer, talk for around 5 minutes, and hang up.
Repeat that process around 20 to 100 times a day. Don't need any of the fancy conference calls, transfer calls and etc.
The features they really need is:
1. Caller ID to keep down the prank calls (Yes, kids do get bored and decide to be little assholes).
2. Ability to connect the credit card terminal to the phone line.
3. Keep the same phone numbers.
Are there any other cheaper options out there I should investigate?
Is TimeWarner Business Class
phone service a worthwhile alternative?
Would VOIP phone service such as Vonage
be reliable and robust enough for a restaurant?
What are your recommendations?