Is the dealership scamming me?
July 14, 2012 6:30 PM Subscribe
Bought my used 01 Toyota Camry from a dealership over a year and a half ago. Today they inspected the brakes and told me all pads need to be replaced + new brake fluid + powersteering fluid flush + resurfacing the rotors, and new battery. I have been taking this vehicle to same dealership for routine oil changes which include multi-point inspections, and only the battery was an issue in the past. Am I wrong to think that after just over a year and a half I shouldn't need so much work done- should I complain and write a letter, or is this to be expected with a used vehicle?
posted by biograd08 to travel & transportation (20 answers total) 1 user marked this as a favorite
Nov 2010 I bought a 2001 Toyota Camry from a dealership. I got the 2 year warranty, which does not cover "normal wear and tear" which is what it seems like everything falls under.
This is only the second car I've owned, and the Saturn I had for several years never needed any brake work. I have been noticing that the brake pedal pushes lower, so I DO think the brakes probably need to be replaced.
I realize that I bought a USED car, and that the pads may not have been new, but do I have grounds to complain to the dealership about needing to replace the brakes already?
The dealership has also been telling me that my battery has been testing poorly for probably over a year now (each time I bring it in for an oil change), but I have had NO problems whatsoever starting it up, so I have not replaced it. Why does it keep testing bad and should I just try to get as much life out of it as I can and THEN replace it, or is that a terrible idea?
Must admit, I don't know a lot about cars, but I also don't have a lot of money, and don't want to be paying more money to this stupid dealership than I really should.
Really appreciate your help!