All I want to do is play games on my gaming laptop!
July 14, 2012 4:00 PM Subscribe
Why does my laptop crash to a black screen only while gaming?
posted by QueenHawkeye to Computers & Internet (15 answers total)
Model: Gateway FX-7805u
CPU: Intel Core 2 Duo P8400 @ 2.26 GHz
Video card: GeForce 9800M GTS 1GB
My laptop has only been acting up while only playing games. I've never had this problem before while running Windows Vista, but back in 2011 I had an issue where the laptop would hang at a black screen with only a mouse cursor before the windows login screen. So I decided to finally do a clean install Windows 7.
This laptop only crash to a black screen without warning while playing games (Sims 3, L4D2, Eden Eternal, Trine 2 to list a few). Even while playing at lower settings than what I used to run in Windows Vista it will still randomly crash without warning, and some of these games I've played with no issues when running Windows Vista. No blue screen, no error, no nothing. It will randomly crash during the game, the screen with go black, usually with no sound but the laptop will still appear to be powered on (power button & media bar are lit, along with wifi light & number lock, but hdd light is off.) I have to manually turn off the laptop and turn it back on. Upon start up, windows tells me that my laptop unexpectedly shut down.
I don't believe it's an overheating issue because the laptop is running pretty cool (cooler than before I installed Windows 7). At idle, GPU will be at 42C but while playing games it will be around 75C. I've cleaned/de-dustified the GPU & CPU fans. I've ran a memtest for 4-6 hours and it ran with no issues. chkdsk also did not report any issues. Kaspersky reported no viruses when I did a full scan.
I've also tried changing drivers to no avail, including Dox's drivers, the one listed for Windows 7 on Gateway's website and on Nvidia's website. Using Driver Sweeper each time when installing new drivers.
This also may or may not be related but I did have to replace the original A/C charger a couple months after installing Windows 7 because the wire started to fray and had a burning odor.
Please help me play games on my laptop again!