Help me keep a connection for ten seconds!
June 28, 2012 8:56 AM Subscribe
TechSupportFilter: Internet connection drops out after five seconds regardless of whether I'm connected via wireless or ethernet
So, the house has been having internet troubles. Previously - with an older modem and router - devices on the second floor couldn't get reliable wireless access, since the router was in the basement. So, we got a second router from the same brand and put it on the first floor, and we installed a new modem.
Now here's what happens: Computers anywhere in the house can start a connection, and it looks like it's constant - the wireless bars don't get an icon indicating "no internet access" or anything of that sort. However, around five seconds after connecting to the network, the computers lose internet access anyways. So, for instance, I can access MeFi just fine, but if I click on any links the connection will probably decide it's already had enough of me. This happens whether the computer is connected via a wireless connection or an ethernet cable.
I've tried to look this problem up, but the search terms are so vague that it's impossible to find an answer to this particular problem.