How do I opt out of the arbitration clause for AT&T U-verse?
June 11, 2012 4:43 PM Subscribe
My new AT&T U-verse contract has a forced arbitration clause but no information about opting out. Does that mean that I can't?
posted by ErWenn to law & government (10 answers total) 1 user marked this as a favorite
I'm in the process of switching over from Comcast as my internet provider to AT&T U-verse. Comcast tried this same crap on me a year or two ago, but they at least had the decency to put information for opting out into the contract. I tried to find out how to go about opting out for AT&T U-verse, but all I can find using Google is information about how to opt out of other companies' arbitration clauses or about the Supreme Court case that makes all this crap legal. I called AT&T customer service and scared the piss out of some poor customer service rep who forwarded me to an unnamed department that was closed for the day.
I guess my next step is to wait until business hours tomorrow and repeat the process. But I was hoping that somebody else out there had already tried this and could tell me what needs to be done or if it's even possible.