I'm a student, I swear! Why won't you believe me!?
May 30, 2012 8:20 AM Subscribe
Grad school filter: How do I get my loans back into deferment as a masters-->PhD student?
I'm a PhD student who just got her masters. Once I applied to get the formal degree, my loans were taken out of deferment because both Citibank and Sallie Mae thought I had graduated. Since I'm enrolled for fall classes and even have a department grant to do research over the summer, I thought it would be obvious that I'm still in school and that I should still be eligible for deferment.
But when I called both companies (side rant: thanks for selling off all but one of my loans to Sallie Mae, Citibank, because dealing with two awful giant banks where you have to pull out your own teeth to get a human being on the phone is twice the fun), they gave me different answers as to why I can't go back into deferment.
Sallie Mae said, the clearinghouse (a big list of big schools that has info on their enrollments) says you're not a student, call your registrar.
Citibank said, you're out of deferment because it's the summer. I said, what the heck are you talking about, I wasn't out of deferment last summer OR ANY SUMMER when I was in undergrad. They said, ummm, summer!
My registrar said though I'm enrolled for the fall, I'm not technically enrolled during the summer AND there's no graduation date on my file. I called my department coordinator, who said to call financial aid, where I got a busy signal. I called the graduate school, who transferred me to someone who wasn't at their desk.
I'm just so frustrated and angry that I'm bursting into tears at regular intervals. Even though I could probably borrow the money or dip into my savings to pay through October (which is when the deferment form will go through if I send it in August), what about people who don't have that option? How have other PhD students not gone through this? What can I do not only to get myself out of this jam, but to help others in the future?