My work's training is a bad joke and I'm frustrated. My bad?
May 28, 2012 10:39 AM Subscribe
New job isn't training me in a way I seem to learn in, and it's frustrating me to no end. Is it all my fault?
posted by area.man to Work & Money (18 answers total) 2 users marked this as a favorite
I started a new job six months ago and was hired as a senior within the team, but I'm still having to hand over all my work to be signed by someone else. I was expecting to come into the job with the ability to just pick things up and instead wasn't allowed to do anything on my own for the first couple months. Seriously, dead simple, repetitive tasks. No dice.
The "training" process has been that I print the screen of the system I'm working in, have to mark it up in pen and then wait for it to be signed by someone else. Very tedious and an incredible waste of paper, but more importantly: I suck at it. It seems that I'm missing enough stuff they still won't give me sign off to do my job independently, and it's becoming embarrassing.
I've asked repeatedly for more to do on my own, but it seems there's always a something I haven't done that would have helped build their trust in me. Nothing I was assigned, mind you, but rather that I didn't think of doing on my own (despite being so crippled in my ability to do anything, apparently).
This is a job where there's a high volume of work and much of it is time-sensitive, so it's very difficult to have a consistent flow because eventually I'll run into something I'm not signed off to do (despite that there's only around a dozen or so tasks involved in the job) and have to stop and wait for a signature, which sometimes takes all day.
I've always been a quick study in other positions, where I've gotten to interact with the actual system and perhaps even make errors and learn from them. I've been a trainer in the past, even, and on more difficult systems than this. And I've never seen a training process like this. Ever.
I'm so frustrated by this whole process (and, admittedly, with myself) that I'll be the first to admit I tune out when I'm having to print uncompleted work to write on and then wait for. I've also been told that they never expected I'd take this long to learn and that other people within the organization know I'm capable but that it's not showing through my actions. It seems to have become a joke within the department, as I was told in jest that I was over-thinking something, which was "surprising for [me]." Sigh.
Am I wrong to not fully blame myself? Or do I just suck?