Help me make sense of my email!
February 8, 2012 5:40 AM Subscribe
Email filter filter: So I get an email that requires a response. I write an email back that requires a response. I don't get a response in turn and the loop remains open, gets further down my inbox and then I forget about it, without resolving it. I'm in open loop hell!
posted by mooza to computers & internet (10 answers total) 12 users marked this as a favorite
I USE GMAIL and all its assorted companion tools.
If an email doesn't require action I label and archive it.
If I have to answer I will, then I label and archive it, in the hope of getting to inbox zero.
But - if the person has to respond to me and they don't and the topic doesn't close, how do I easily keep track of the conversation without keeping it in my mind's RAM?
At the moment I do two things that aren't working perfectly.
1. If an email takes me more than two minutes to deal with, I label it with "Follow Up" - archive and respond later when I have a block of time.
2. If I'm expecting a response from another person in an email conversation, I add it to Tasks. If I have time I put a due date in to check if they've responded or not.
Current result: my Follow Up folder is overflowing, as is my Tasks window. Part of this is because I need more blocks of time to deal with Follow Up, but also it's because if I have followed up and answered an email, the conversation is still an open loop, and I don't want it to get lost in the inbox, so it gets left labelled Follow Up.
My Tasks window is overflowing because not enough people are getting back to me by the due date, leaving me to send another follow up email, and then having to leave it in the Tasks window, because it's still not resolved. And it's crowding my actual To Do list that I also use Tasks for.
My email account is tracking multiple projects and my life admin concurrently and I'm starting to feel overwhelmed by managing all these open loops. It means I keep leaving things in my inbox so I don't "lose" them. But now I feel like I'm filing important emails in three different places and they're not resolving fast enough.
I can haz halp now? Any suggestions on how you keep track of your email trails would be so appreciated.