How do I find contact information for airline station managers?

January 27, 2012 12:12 PM

How do I find contact information - names, phones, faxes, emails - for airline personnel at specific airports?

I've scoured the web - airport websites, airport authority meeting minutes, online forums, and so on - and I cannot find the simple fact of the name and contact information for any airline personnel in any terminal at any airport.

It probably doesn't need saying, but calling the airlines has also been of no use.

HALP.

Thanks.

posted by kensington314 to Travel & Transportation (5 answers total)

In what context are you trying to contact people? Have you tried the information desks at the airports in question, perhaps through the media desk?

You may not be able to find a direct number, but if you contact the airport and ask you will surely find the information if it is publicly available. It just might not be promoted online to filter calls from random people. After all, they try very hard to obfuscate any number apart from the main complaint numbers to avoid time wasting irate passenger calls.
posted by Brockles at 12:23 PM on January 27, 2012

It's a fact of modern life that businesses redirect calls to automated voice systems rather than having a human being answer the phone. Every airline at every airport has a person in charge of its operation there, but they will never give that person's number out for public consumption
posted by megatherium at 12:27 PM on January 27, 2012

Response by poster: Granted, megatherium.

But I'm wondering if, for example, there might be regulatory filings or something of the sort where they disclose this info.
posted by kensington314 at 12:31 PM on January 27, 2012

If you look for press releases for a given company, often times that will include a "media contact" at the end. Those people tend to be a little more outward-oriented when it comes to sharing information. Perhaps google for that? Perhaps also try for a sales contact. In my experience, sales people just want you to get off their darn phone so real clients can call, so sometimes they will help you just to get you to go away.
posted by Ys at 12:32 PM on January 27, 2012

Maybe Jigsaw.com - but the onsite people at an airport don't seem like the sorts that are out there spreading their business cards around, if they even have business cards. So I wouldn't have high hopes for success there either.

However, if you find anything promising there, shoot me a message with the names / airlines and I'll get the full contact info for you. I've pretty much got a lifetime supply of credits at Jigsaw.
posted by COD at 6:40 AM on January 28, 2012