Mom, stop sending me spam!
November 16, 2011 1:32 PM Subscribe
How do I explain to my mom that her Yahoo email seems to be compromised, and what should I tell her to do about it?
posted by rivenwanderer to Computers & Internet (5 answers total)
My mom has had a Yahoo email account for some time, and recently I've started seeing spam from her account--"This product changed my life" type stuff (that I can tell wasn't written by her).
She's not particularly computer-literate, and I don't want to scare her away from using her computer or convince her that her computer is on the whole dangerous/fragile. Should I just tell her to get a new GMail account with a strong password and move on, or are there some newbie-friendly computer security basics I should tell her about that will cut down on the likelihood of this happening again? (I'm not even sure how one's yahoo email would be hacked/taken over these days--clicking on weird emails? Phishing? Simple brute-force guessing of passwords? Password re-use on other sites with poor security?) What are some tactful ways to phrase/talk about her email being compromised that don't set off "OMG virus haxxors" alarms?