Outlook .pst file crashes and burns
September 21, 2011 7:01 AM Subscribe
How should I handle a POP 19.6GB Outlook 2007 .pst file that is bugging the heck out and crashing daily?
I believe I need to:
a) Reduce the file size now
b) implement a better strategy for the future
posted by Debaser626 to computers & internet (11 answers total) 3 users marked this as a favorite
My boss has tasked me with clearing up his email crashes, sluggishness, and hang ups while he's out of town on business. It takes him 45 minutes to launch Outlook in the morning, as it tries to launch, and then crashes, so it does an automatic database check/rebuild 2-3 times ("Outlook was not closed properly...") before it will finally stay running for the day. The issue as I see it, is the fact that his file size is coming up on the 20GB limit for 2007. (It's a newer Vostro with above avg. specs)
I looked in various FAQs, and in older Ask Mefi questions, but I couldn't find a good protocol for email hoarders. He archived "everything he could" but he still needs 2+ years of emails. I see that there are 3rd party programs which remove and file separately any attachments (of which he probably has many), or those that may split the .pst file (which terrifies me, frankly) into smaller .pst files. But there's got to be a good, "free" way to do this, I believe.
I can't really make a "delete this!" or "buy this!" decision with him out of town. But I kinda have to get this functioning at least a bit better by the time he gets back. While I am going to compact his .pst file once I'm done backing it up, I want to be able to get this going better now, and also give him some trusted info on how to better manage his emails in the future (archiving by annually or bi-annually, install 3rd party software, etc.) that people here have used successfully, whether it be in a personal or professional capacity.