How to create a more welcoming hospital library?
September 2, 2011 10:06 AM Subscribe
Library anxiety - my patrons have it. How can I make our (already architecturally interesting and physically comfortable) hospital library feel more welcoming, while still remaining professional? What makes you feel comfortable in a library? Special snowflake details to follow.
posted by brackish.line to education (25 answers total) 3 users marked this as a favorite
I work at a medium-sized hospital library and have recently expanded our outreach efforts to nurses. Several have said they find the library to be "unwelcoming," both to nurses specifically and in general. I am looking for suggestions on how to make the library feel welcoming. I welcome ideas from both librarians and non-librarians, health professionals and non-health professionals - the more the merrier!
The library consists of only 2 rooms that aren't terribly large, and that are already decorated with nice curtains, comfy chairs, architectural wood mouldings. We have 10 computers for patron use and a completely electronic journal collection (so no nursing journals to physically display).
Our front room (main entrance area) has a now-unused staff desk with signs pointing inside. My cubicle is in a corner of the library. I try to greet people and be friendly without being intrusive. But I'm effectively on the Ref Desk all the time, so I have to look down to do my other work (processing journal article requests, creating video tutorials, etc.). I recognize this is part of the problem but I don't have any solid ideas for changing it.
We're lacking welcome signs at this point, so specific ideas about that are, erm, welcome.