Intermittent TV satellite signal - help!
June 22, 2011 6:52 PM Subscribe
Intermittent TV satellite signal. I can't figure out what it is, but I'm loathe to pay a technician to come troubleshoot it for me. Does anyone have an idea of what the problem could be, and how I can diagnose and resolve it?
posted by Simon Barclay to technology (8 answers total)
For the last few weeks, my TV satellite signal occasionally drops and my receiver is left searching for the satellite -- sometimes for hours, or most of a day. And then, the signal comes back for a few days. When I have a signal, the diagnostics say that I am getting over 85% signal strength (usually ~95%, up to 100% on some transponders); when I lose the signal, it shows 0%.
The signal loss has happened while it's nice and sunny out, so I don't think it's weather-related. I don't think it's the cable, because then I would always have a degraded signal. Although my dish is pointed close to a tree (it's hard to tell), I can't imagine that it's the leaves blocking the signal, because then I would never (or rarely) have reception.
I called tech support, and they tried to diagnose it remotely, with no results. They offered to send a technician, but it costs money that I would have to pay if it's my fault. Also, since it's intermittent, I would imagine that it would be difficult to figure anything out if he shows up and there's no problem -- but it would still cost me.
Does anyone have an idea of what the problem could be, and how I can diagnose and resolve it?
If it matters, I am with Bell TV and I have a standard-def PVR receiver. Only one receiver in the house, so the cable goes direct from the satellite to the receiver. PVR and satellite installation are 3-4 years old.