Help me get my refund!
May 9, 2011 4:45 PM Subscribe
Hoped to have my resume written by a resume writer but after a month--and still no resume--I just want a refund. Contacted writer a week ago but still no refund...not even a response.
posted by AngryTypingGuy to work & money (9 answers total)
I can't recall how I came across this resume writer but he seemed legitimate with a regularly-updated blog on the topics of job-searching and career advice, along with a Linkedin profile that had a picture of himself.
After I made a payment through PayPal, he immediately contacted me by e-mail requesting my resume. This step was necessary for him to get a basic understanding of my background. He also requested to schedule a time for a phone conversation for a more detailed understanding of my background, career interests, skills, etc.
It was Wednesday evening when I made the payment and he sent his first e-mail. He made his second attempt to reach me on Saturday but I still did not have a chance to respond. It was not until Sunday afternoon that I e-mailed him back with my resume--and an apology.
He has not contacted me since. Even though I e-mailed him on a weekly basis, each time apologizing that I did not get back to him sooner. I also left a message at the number listed on his business's website.
I gave up after a month and sent one last e-mail to him asking for a refund. It's been a week and he has continued to ignore me.
How can I force him to refund my money? I've gotten a few ideas from this very similar MetaFilter post: http://ask.metafilter.com/176713/How-can-I-get-my-money-back
I don't want to go through the hassle of a small claims court. File a dispute through PayPal? Can PayPal be that effective? How long would something like that take?
Oh, and anyone have any feedback on Vault.com resume writers? Heh...