Problem with the audio driver on a Lenovo T60P.
August 8, 2010 6:55 PM

Problem with the audio driver on a Lenovo T60p.

I have a Lenovo T60p, which generally has not given me too many problems to date. Recently, I ran Windows Update and downloaded and installed about 10 patches. Great. The problem is that one of them screwed my up sound driver somehow (though none of the patches had anything to do with sounds, as far as I could tell), and now my laptop's sound is not working.

I have Windows XP with SP3 installed, and the sound card is a SoundMAX Integrated. Right now, my Device Manager shows that there is a driver installed and running for the SoundMax card, with no conflict flags or any errors. However, Windows has also loaded 5 other drivers, all of which start with "Microsoft Kernel," and which all seem audio-related (Microsoft Kernel Wave Audio Mixer, Microsoft Kernel GS Wavetable Synthesizer, etc.). All of these have conflict flags, with the error message: "Windows cannot load the device driver for this hardware because there is a duplicate device already running in the system. (Code 42)" I can't be 100% certain, but I am fairly sure these were not there before I ran Windows Update.

I've tried uninstalling all the drivers in an effort to reinstall clean SoundMax drivers, but the problem is that the Microsoft Kernel drivers and the SoundMax driver that doesn't seem to be working are automatically reloaded after I restart the computer. Oh, and the Lenovo Thinkpad update doesn't work, for some reason - when I run the application to check for new Lenovo drivers etc., the program reaches 97% rate in downloading new information, then just crashes with a generic error message.

I've spent what feels like hours looking online for information about this, and although I had found some solutions that seem to work for a similar problem under SP2, I have Service Pack 3 installed, and the old patches do not work. I'd really like to avoid having to reinstall Windows just to fix the audio, but at this point, I am just not sure what else I can do. Any advice from the tech gurus?
posted by Pontius Pilate to Computers & Internet (2 answers total)
Lenovo has a product called System Update. Remove all your audio drivers and run that system update. It'll go fetch the right stuff and the newest stuff off lenovos page.
posted by msbutah at 7:13 PM on August 8, 2010


Reboot in safe mode. Go into device manager and delete everything related to sound. Reboot normally.

If you like, you can download the latest drivers from Lenovo's website. Put your product number from the bottom of the laptop in the box on the right. Click software & drivers and bask in the glow of all the latest drivers for your laptop.
posted by wierdo at 7:36 PM on August 8, 2010


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