Thunderbird emails being replied to wrong address
March 18, 2010 5:00 PM Subscribe
Email replies going to a different address than the one sent from in Thunderbird.
posted by LillyBird to Computers & Internet (2 answers total)
In Thunderbird, I have three personal Gmail accounts (that all work fine), and I recently introduced three new accounts hosted by my website (ex: LillyBird@mybusiness.com). The problem I'm having is almost every time I send an email out of an account hosted by my website, the reply comes back to the personal Gmail account that I think is listed as the primary account in Gmail.
Since this started to happen, I made sure to double check what address the email is being sent from, and I always make sure it's from the one I intend to send it from.
I noticed that in the Server Settings menu for these "website hosted" accounts, it's Outgoing Server is set for Gmail - smtp.gmail.com. Is this the problem? If so, I don't know how to change it. I tried using, for example, My Business - mail.mybusiness.com, which is what the provider said to use, but this doesn't work. My emails won't send at all trying to use that.
How do I get replies to just come back to the address sent from? This is creating quite a confusion for some of my clients.
As well, a lot of emails that I try sending out from the website hosted addresses are coming back as "failure to deliver," but I know the recipients' addresses are fine, and if I email them through Squirrel mail on Bluehost, they go through fine.
Does anyone have any thoughts? If so, you're help is much appreciated. And thank you in advance for your attention.