My company needs simple CRM - we don't need the thousands of bells and whistles that come with other products. Also, we need buy-in. What are my options?
I've been looking at and loving the Highrise
option, but there seems to be some negativity
out there in regards to transparency and security. Though I do like that it's hosted and easy to use/easy buy-in, but are the contacts really shared? Is the visibility such that 2 people aren't working on the same account without knowing it??
I need something that simply does this:
* Shared database of contacts
* Sales tracking (we aren't high volume... don't need marketing options)
* Management dashboard with the ability to view/track activity with all clients/prospects.
We just need everyone on the same page (10-15 users) for our international clients, thus the ability to divide a company into "regions" would help too.
I've looked at:
SugarCRM - Too complex, high priced
Salesforce.com - Too complex, high priced
FreeCrm - Bad interface
Act - Too complex, high priced
Anything I'm missing?